We mostly use Fir, Pine, Beech and Poplar trees in our products. Turkish Pine Tree is used in Table, Coffee Table and Mirror Frames. We never use in our products such as MDF, Chipboard, Plywood etc. kind of materials are not used.

The security of your personal information is very important to us. For this reason, all your transactions from the cart step to the end of the payment process are protected against access by 3rd parties with our site and payment system GoDaddy Security and SSL certificate. During payment, your card information cannot be seen by 3rd parties in any way and is not recorded by BuDecos.com.

When placing the order, a day of shipment is indicated. After the order has been placed, the same delivery time will also be stated on the order confirmation. It is therefore never possible that during the order, the shipping day on the website, is different than on the order confirmation.

You can track the status of your order on our website in the ”Order Tracking” section. After your order is shipped, you can see the status of your order in detail by clicking on the order tracking in the my account page.

The products you order will also be delivered on weekends. Some delivery companies do not working and deliver on Sundays.

If the order has a longer delivery time than you had previously seen, it is of course possible to cancel (a part of) the order. For this you can contact our customer service. They will cancel the order for you. The purchase amount will be back on your bank account within two working days. When an order has already been shipped, it can no longer be cancelled

When you have paid for the order, you will not automatically receive an invoice for your order. If you wish to receive an invoice, this can be done in two ways.The first way is through your account at our store. When you log in to your account you can see your orders and download the invoice.

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You do not need to create an account to purchase products from our site. You can also purchase our products as a guest. *If you create an account, you can be informed about special discounts and campaigns for our customers.

You can pay for your order via Credit Card, Debit Card, PayPal. You can also get support from our team on all matters related to payment by using our phone and email channels on the contact us page.

Yes, we sell products to Germany and UK.

Once you have placed your order, you will be notified via e-mail at every step.

The products you order are sent to distribution after all checks are made by our quality teams. Despite this, damages may occur due to problems that occur during distribution in sensitive products. In such a case; if the product reaches you by cargo, check the outer package for damage before receiving the product and have the delivery person prepare a ‘Damage Detection Report’ as soon as you see any damage. In case of any damage that you notice after the order is delivered, you should immediately contact the relevant cargo branch and ask them to prepare a ‘Damage Detection Report’. If the delivery company does not help you in this regard, please contact us immediately. If the product you sent was delivered to you by our distribution channels, please contact us by using our email or phone number on the contact us page and inform us about any issue.

Once your order is out for delivery, your order tracking information will be sent to you via email. If you do not receive this information, you can contact us using the email or phone channels on the contact page.

The production of our unique products, each individually handcrafted, takes between 1-3 weeks depending on the size of the product. The order delivery time is 2-4 weeks. For multiple orders, the delivery time may take a little longer than usual.

Our products are guaranteed for 2 years, since our products are made of natural wood, they contain a little moisture. For this reason, you should avoid sudden temperature changes in your home.

Products used in homes with underfloor heating are out of warranty. Underfloor heating systems cause sudden humidity changes that are not suitable for the structure of natural trees.

Cotton cloth should be used to clean our products. For long life of the products, they should not be left in an airless environment. Never use oil solvents, bleaches, etc. products. Otherwise, damage may occur on the surface of the product.

Yes, we use recycled materials in some of our products. We share the beauties of nature with you without harming nature.

Delivery time is 2-4 weeks on average.

All of our products are handmade and made to order. And each order is given priority in the order it is ordered.

All designs, each handmade, are produced specifically for you in our workshop in Istanbul, Türkiye and shipping directly to your door.